CREATIVE. PERSONAL. CUSTOMIZED.
“OUR MISSION IS TO PROVIDE THE BEST INCENTIVE TRAVEL EXPERIENCES, ONES THAT CREATE MOTIVATION, INSPIRATION AND GREAT MEMORIES
WHAT WE OFFER
At Explorer we offer highly customized corporate travel services, ranging from sales incentive and rewards programs to, event coordination and meeting management, company cohesion and team building programs, to corporate retreat and cruise programs.
We partner with worldwide based clients looking to travel to destinations in the Macedonia, Albania and Greece. Companies who want to incentivize their sales teams and dealers, to post-acquisition start-ups who want to achieve more company alignment and boost motivation.
We design and execute the best possible program for the lowest price, and we can handle all communication strategy, planning and execution across email, print, web and apps to achieve the best participation and ROI.
Our approach is to listen to your initial thoughts, even brainstorm with you and then design a program that best fits your company’s goals and objectives. We like to think of ourselves as an extension of your team, here to make your wishes come to life and to make every step hassle-free.
FULL CORPORATE TRAVEL SERVICES
- Program ideation.
- Destination, local venue and experiences scouting and selection.
- Expert contract negotiation and vendor management.
- On-site program management and execution oversight: liaison and program coordination between client and local vendors.
- Custom events specialty décor and entertainment design.
- Event success measurement and evaluation.
- Transportation & air travel management.
- Arrival and Departure manifest and road book creation.
- Hotel reservation and upgrade management.
- Excursion and local experiences reservations.
- Vendor and restaurants negotiation and management.
- VIP experiences.
- BEO (Banquet Event Order) management.
- Rooming list (accommodation assignment).
- On-site 24/7 hospitality desk.
- Giveaway & branded merchandising.
- Post-program satisfaction survey.
COMMUNICATION AND CREATIVE SERVICES
- Communication strategy, planning & execution.
- Email CRM.
- Website design and development, online participant registration and reporting.
- Mobile app development for program schedules and notifications.
- Print promotions (flyers and pre- and post-program brochures).
- Direct mail design and printing.
- Video and photography production.
OUR 10-STEP PROCESS
- BRIEFING: Our inquiry form helps us to understand your needs. You can download it here.
- CONFIRMATION: We’ll confirm your request and get in touch if we have any additional questions.
- BRAINSTORM: Our team will gather ideas to create your unique incentive experience.
- PROPOSAL: We’ll send you our best proposal by email (including detailed calculation) or present this to you in person or over a video conference call.
- FOLLOW UP: We’ll schedule a follow up call to discuss questions you might have and then further tailor the proposed program to your liking/budget.
- INSPECTION (optional): Your Program Manager can plans a site inspection. This allows you to inspect the destination and program elements beforehand.
- BOOKING: We’ll send you the agreement to sign, arrange financial transfers, and will put holds on hotel rooms, restaurants, venues, excursions, transportation and staff.
- ACTIVATION: Once all communication material is developed, we’ll start activating your teams, dealers and partners for their (qualified) participation.
- EXECUTION: We advise to have a dedicated Program Manager (or team) on-site during the course of your incentive program to oversee a smooth experience and manage any additional requests.
REPORTING (optional): At completion of the program, we will send out a participant satisfaction survey and we’ll work with your team to measure success and ROI and discuss any lessons learned for future programs.